Frequently Asked Questions
How long will the Painting Estimate take?
The Estimate will take approximately 30-60 minutes. Our proposals are extremely detailed and extra work can be itemized, so you know upfront what your total costs will be.
How much money do I need to put down to begin the project?
Typically, for projects of more than $2000, we ask for a deposit equivalent to 1/3 of the total contract price. We don't ask for a deposit on projects of $2000 or less. Financing is available.
Once you start the job, do you stay until it's done?
Not only do we stay until your project is completed, but we also don’t leave until you tell us, "it's done."
Do you use paint products that are Zero- or Low-VOC and Eco-Friendly?
We actively seek to deliver environmentally-friendly products and processes that include:
- Hazardous materials awareness (VOC specifications, lead paint, etc.)
- Surface preparation
- Environmentally safe clean-up procedures
- Optional application methods
- Use of environmentally safe paints and coatings
- Environmentally safe paint disposal methods
This is a mission we believe in and one we’re proud to help our clients achieve.
Do you offer a Warranty/Guarantee?
We provide a Two (2) Year Warranty. For a period of two years from the date of completion of the work described on the front of your contract, we will repair peeling, blistering, or chipping paint resulting from defective workmanship.
Do you have references and examples of completed projects?
We have hundreds of references of past projects that you are encouraged to call or drive-by. You will also find that John Guarino is not an absentee owner. In fact, each one of our references will know him personally.
Are you licensed and insured?
We are fully insured with both General Liability and Workers' Compensation. We are licensed as a Massachusetts Home Improvement Contractor (HIC#: 180296) and we are a Certified EPA Lead Safe Renovator (MA EPA#: LR001990).
Why does it matter to me that you are insured?
We provide a certificate of insurance of our General Liability and Worker’s Compensation Insurance, naming you as the "certificate holder", not only for your protection, BUT BECAUSE IT'S THE LAW!
What cities do you serve?
ProTEK Painters is located at 275 Grove St Ste 2-400A, Auburndale, Massachusetts 02466. Our service area includes Arlington, Auburndale, Belmont, Boston, Brookline, Cambridge, Chestnut Hill, Jamaica Plain, Lexington, Needham, Newton Centre, Newton Corner, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Newtonville, Newton, Roslindale, Somerville, Waban, Waltham, Watertown, Wellesley, West Newton, West Roxbury, Weston, and Winchester.
If your city is not listed, please contact us. We do travel beyond our published service area on a case-by-case basis.
